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Critical Links
695 Route 46 West,
Fairfield, NJ 07004
USA
Tel.: 973.276.9006
Fax: 973.276.9007
Support Hotline: +1 888 433 4326
sales@critical-links.com








Critical Links SA
Parque Industrial de Taveiro,
Lote 48
3045-504 Coimbra
Portugal
Tel: +351 305 507 541
Tel: +351 239 985 253
Fax: +351 239 989 119
sales-emea@critical-links.com







Critical Links
Kenneth Dibben House,
Enterprise Road
University of Southampton
Science Park
Chilworth, Southampton,
SO16 7NS, UK
Tel: +44 2380 111 347
sales-emea@critical-links.com







116b, Mandakini Enclave
New-Delhi 110019
India
sales-apac@critical-links.com

Regional Sales Director/Manager - USA Western Region

Networking Software Engineer - Coimbra

GUI Engineer - Coimbra

Usability Engineer - Coimbra

Technical Support Engineer - Lisboa and Coimbra





Regional Sales Director/Manager

Location: USA Western Region

Contact: jobs@critical-links.com

Position responsability:

Reporting to the company VP WW Sales and Operations, the Regional Sales Director/Manager will be responsible for driving edgeBOX sales in the Western Region of the US through VAR’s, Distributors System Integrators, and Service Providers.
Contact: jobs@critical-links.com


Position requirements:

  • Seasoned sales professional with ten to fifteen years experience in selling telephony and/or networking solutions to the Small to Medium Enterprise markets and Branch offices through Distributors, Resellers and or Service Providers.

  • Strong background on voice and data networking products and technology.

  • Must integrate well in a flexible, fast paced, startup environments, building a reference customer base and scaling revenues from the small to the millions in his/her region, and work creatively and with autonomy towards those goals.

  • Experience and consolidated rolodex in selling Voice, Data Networking and IT that address the needs of the SMB Market through VAR/Distributor channels and Service Providers.


Compensation:

The compensation for this position consists of a competitive base salary, an attractive commission/bonus plan and an employee stock option plan. Commissions/Bonus incentive will be tied to team and company performance.

Location:

Candidates located in the West Coast preferably in the Bay Area or LA.



Networking Software Engineer

Location: Coimbra

Contact: jobs@critical-links.com

Description:

Critical Links, an International company based in Portugal, is an appliance software company and provider of edgeBOX, multi-function business gateway that consolidates data, voice and IT services for small and medium sized businesses.


We are looking for a reliable Core Software Engineer to complement our existing development team in Coimbra. The ideal candidate will have at least two years experience in a similar role, pro-active and an ambitious attitude. This is an excellent opportunity to join a fast growing company.


Responsabilities:

  • Design and implementation of network enhancements to a Linux based appliance server.

Skills:

  • Proficiency in Perl / Unix C/C++ and shell programming.

  • Unix/Linux kernel internals.

  • Strong system/network administration background.

  • Strong technical understanding of:

  • HTTP, SSL, SMB, SMTP, DNS, IPSEC/CA, SQUID, Router /iptables based Firewall.

  • Knowledge and experience on following concepts is a plus: Intrusion detection / prevention, QoS / Linux Traffic Control, 802.1q VLAN, VoIP / Asterisk.

  • Fluent in English

  • Good team work competences



GUI Engineer

Location: Coimbra

Contact: jobs@critical-links.com

Description:

Critical Links, an International company based in Portugal, is an appliance software company and provider of edgeBOX, multi-function business gateway that consolidates data, voice and IT services for small and medium sized businesses.


We are looking for a creative UI Engineer to complement our existing development team in Coimbra. The ideal candidate will have at least two years experience in a similar role, pro-active and an ambitious attitude. This is an excellent opportunity to join a fast growing company.


Responsabilities:

  • Design and develop user interfaces for a Linux based network appliance server.

  • Design and develop web-based tools with consistent look-and-feel

  • Develop usability test. Design and conduct front end analysis.

  • Provide design recommendations.


Competences:

Design and implementation of network enhancements to a Linux-based appliance server.

  • Working experience in design and development of web-based UI for networking products.

  • Background in Network administration.

  • Proficiency in networking concepts – HTTP, SMB, SMTP, DNS, VPN, etc.

  • Working knowledge and experience with HTML, Perl/PHP, Apache, Databases, XML

  • Java Swing / Applets

  • Catalyst MVC framework, Dojo Javascript Toolkit

  • Fluent in English

  • Good team work competences



Presales / System Engineer

Location: US Eastern Region

Contact: jobs@critical-links.com

Description:

Excellent opportunity to join a fast growing company seeking to expand their sales and engineering team. You will be working with leading-edge technology in the converged voice, data and IT systems field, supporting the sales team through every stage of the sales cycle from initial customer demonstrations, solutions analysis and design, technical training, proof of concept deployments, right through to assisting the engineering staff of channel partners with final installations. The ideal candidate will have an academic degree in engineering and a minimum of 4 years experience in a similar role with exposure to LAN and WAN networking technologies, VoIP and business IT services. The right mix of technical and customer-facing skills is essential, along with a proactive and ambitious attitude. Attractive package including bonus and share option scheme.


To apply for any position please send both the CV and a motivation letter to jobs@critical-links.com



Presales / System Engineer

Location: US Central Region

Contact: jobs@critical-links.com

Description:

Excellent opportunity to join a fast growing company seeking to expand their sales and engineering team. You will be working with leading-edge technology in the converged voice, data and IT systems field, supporting the sales team through every stage of the sales cycle from initial customer demonstrations, solutions analysis and design, technical training, proof of concept deployments, right through to assisting the engineering staff of channel partners with final installations. The ideal candidate will have an academic degree in engineering and a minimum of 4 years experience in a similar role with exposure to LAN and WAN networking technologies, VoIP and business IT services. The right mix of technical and customer-facing skills is essential, along with a proactive and ambitious attitude. Attractive package including bonus and share option scheme.


To apply for any position please send both the CV and a motivation letter to jobs@critical-links.com



Usability Engineer

Location: Coimbra

Contact: jobs@critical-links.com

Description:

Critical Links is an appliance software company and provider of edgeBOX, a multi-function business gateway that consolidates data, voice and IT services for small and medium sized businesses. We are looking for a Usability Engineer to work in Coimbra, Portugal.


Responsibilities:

Design and validate edgeBOX's user interface, as well as general usability testing. Will work with end users and developers to determine product requirements and design details using user oriented design methodologies. Will also design and implement automated tests against web based graphical user interfaces.


Qualifications and Experience:

Engineering academic degree and relevant professional experience.


Required skills are:

  • Good knowledge of general networking concepts

  • Good understanding of current usability tendencies

  • Strong interface design skills

  • Strong understanding of prototyping with HTML and CSS

  • Good communication skills, both Portuguese and English

  • Good writing skills and meticulous attention to detail would be a plus

  • Knowledge of task analysis, task flows, and design documentation

To apply for any position please send both the CV and a motivation letter to jobs@critical-links.com



 

Technical Support Engineer

Location:Lisboa and Coimbra

Contact: jobs@critical-links.com

Description:

Critical Links is an appliance software company and provider of edgeBOX, a multi-function business gateway that consolidates data, voice and IT services for small and medium sized businesses.Engineer to work in Lisbon or Coimbra, Portugal.


Responsibilites:

Technical Support for edgeBOX and associated software. Also support for office infrastructure. There will be a requirement for 24hr emergency callout on a rota basis. It is anticipated that there will be a need for occasional foreign travel.


Qualifications & Experience:

Engineering academic degree and relevant professional experience.


Required Skills are:

  • Strong technical understanding of Unix commands and Networks

  • Good understanding of the following: Apache, VoIP, SMTP, DNS, VPN, Security.

  • Good Troubleshooting and analytical skills.

  • Must have very good oral communication skills (English and Portuguese)

  • Strong ability to write technical documentation in English or Portuguese

 


Core Networking Software Engineer

Location: Coimbra

Contact: jobs@critical-links.com

Description:

International company based in Portugal, Coimbra looking for a reliable Networking Software Developer to complement their existing development team.


Responsabilities:

You are required to design, code and test core features to a Linux-based network appliance server using Perl/Unix C/C++ and shell programming but having a background in Java is advantageous.


Competences:

Design and implementation of network enhancements to a Linux-based appliance server.

Skills:

  • Proficiency in Perl / Unix C/C++ and shell programming.

  • Knowledge of Unix/Linux kernel internals.

  • Strong system/network administration background.

  • Strong technical understanding of: HTTP, SSL, SMB, SMTP, DNS, IPSEC/CA, SQUID, Router / iptables based Firewall.

  • Knowledge and experience on some of the following concepts is required: Intrusion detection / prevention, QoS / Linux Traffic Control, 802.1q VLAN, VoIP / Asterisk.