Critical Links partners with NetSupport to deliver award-winning suite of Management Applications for Education

January 23, 2017


The Critical Links C3™ Appliance Server will support the portfolio of NetSupport Education Applications


Critical Links, a pioneer in delivering Information & Communications Technology (ICT) infrastructure solutions for the next generation of schools, announced its collaboration with NetSupport, a world leader developing software for local and wide area networks, which includes its School IT management solution, NetSupport DNA and market leading classroom management suite, NetSupport School.

The Critical Links C3 platform of classroom and school servers, can be used to host any selected NetSupport applications – as well as creating the networking environment within the schools and classroom to implement classroom collaboration, assessment and monitoring with NetSupport School.

With this single platform solution, the Critical Links C3 Appliance – will combine its local content delivery, networking and user authentication capabilities, with NetSupport’s suite of applications greatly simplifying and reducing the cost of deploying this kind of solution.

“We are excited to make NetSupport’s applications available on the C3™ as part of our offering. This is in keeping with our vision of enabling our solution as a real technology enabler for the classroom, especially in the many parts of the world where online access is simply unavailable or not adequate. The use of NetSupport’s innovative and market leading solutions will also enhance the way teachers deliver the C3 content to their students, further improving our platform usefulness in the classroom” said Abdul Kasim, CEO and Co-founder of Critical Links.

“We look forward to developing a close working relationship with Critical Links and recognize their C3 appliance server as a perfect platform for delivering an exceptional learning experience without some of the logistical infrastructure challenges often faced by schools. We have already seen in several emerging markets, the benefit our solutions can deliver when deployed together” commented Al Kingsley, Managing Director, NetSupport.

The Critical Links C3 will be in use on the NetSupport stand at BETT 2017, the largest international Education Technology event attended by over 35,000 educators from 138 countries from Jan 25th to 28th at the Excel, London.

The Critical Links C3™ (Classroom Content Cloud) is a pioneering solution that created a new category of purpose-built content servers for Schools. It enables the seamless delivery of curated, media-rich educational content, irrespective of connectivity to the Internet, the stability of power supply, or availability of technical expertise. It is conservatively estimated that this applies to about 70% of the schools in the world or roughly about 7+ Million schools, a huge addressable market (the number of classrooms being at least 10 times that number). The C3™ is actively being used in over 50 countries.

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About NetSupport

Headquartered in the UK and with a 27-year development pedigree, NetSupport is an award- winning developer of IT Asset Management, Classroom Management, Desktop Security, ITIL ServiceDesk and Desktop Alerting software. NetSupport are also 2017 Microsoft Premier Education Partners.

NetSupport solutions and their derivatives are sold worldwide and enjoy market-leading status in many countries, with over 16 million supported users. Its flagship classroom management solution, NetSupport School, has been named a finalist at the prestigious Bett Awards 2016 – and NetSupport itself was awarded the title of Global Education Supplier of the Year at the 2015 GESS Awards in Dubai.

About Critical Links

Critical Links is a pioneer in delivering innovative ICT infrastructure solutions for the next generation of Schools, with particular focus on enabling e-learning economically in challenging environments.

The Critical Links C3™ Solution dramatically simplifies the delivery of digital content anywhere – irrespective of the challenges posed by connectivity, power, lack of technical expertise or remoteness. By successfully enabling content delivery in a holistic and economical manner, the C3™ solution is proactively accelerating e-Learning endeavors around the world. More information on the complete C3™ solution can be found at Please contact for further information on Critical Links, its education portfolio and pricing.

Critical Links is an active member of the Intel Education Alliance and is also a Microsoft Gold Partner.

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